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We aim to serve our customers in the best way possible. All in stock items ordered before 12 p.m. ET will be shipped same business day. Orders placed after this time will be shipped the following business day. Please note that orders placed during holidays or during high volume order periods may experience an added delay.

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Buy with confidence with a 100% satisfaction guarantee. You have 30 days from the date of purchase to return any new and unused products in their original unopened packaging. Rods must still have any tags attached. Buyer is responsible for all return shipping charges. If an item you ordered from LandBigFish.com does not meet your expectations, you can return it within 30 days of purchase. Just contact us with your name, order number and item(s) you wish to return. We will reply with return instructions. If you receive a package damaged during shipping, please contact us via your order status page or our contact page. We will ask you to provide pictures of the package along with the contents inside. Please reply with requested pictures to help expedite your case. We will issue a return label and handle the claim for you. If you receive an incorrect item(s) please contact us. We will then have you e-mail us pictures of the items along with your name and order number. We will issue a return label upon receipt and attempt to ship you the correct item(s) or else refund your form of payment (unless you request a LandBigFish gift card) once items are received and restocked into our inventory.